Displayed prices include vat Free UK delivery on orders over £250
call our friendly UK Trade Sales tel 01263 731 168

Delivery Information

Delivery information page last updated 25/9/20

  • With a courier collection at 3.30pm each afternoon Monday to Friday, we believe we offer the best chance of a speedy UK delivery available. 
  • Please advise us immediately of any address corrections, as we pick, pack and post orders fast to get the goods to you without delay. 
  • All our UK deliveries are shipped by the APC network of UK courier services.
  • Uk delivery is currently taking between 1-3 business days for most deliveries
  • To enable the fastest delivery, please try to order before 3pm to allow us to dispatch your order the same day

UK priority courier delivery is £9.95 free when you spend over £500

  • Priority packing and order processing with same day order collection up to 3.30pm 
  • Unlimited weight, fully trackable to point of delivery with full proof of delivery available. Free when you spend over £500 on goods net VAT. Delivery is usually 1-2 working days. Signature usually required on delivery. If your order is time critical please notify us of this either at the time you place your order or by phone
  • Free UK delivery when you spend over £500 net on goods

Guaranteed next working day UK delivery currently unavailable

  • We aim to get your order into the next courier collection available after you order is received. 
  • This is not a guarantee of next working day delivery, please allow between 1 and 3 working days (as a guide) for UK delivery (and longer when seasonal pressures slow the courier service such as Christmas and over bank holidays). 
  • Orders need to be placed before 3.00pm weekdays to achieve the highest chance of next working day delivery.

Delivery advice

  • Orders not received within 3 days of dispatch for UK & 7 days for international should be notified by e-mail to customer services with details of your basket number or transaction number. 
  • e-mail trade@adtuk.co.uk 
  • Telephone 01263 731 168 during office hours Monday to Friday 8.30 to 4.30pm
  • PLEASE NOTE ~ Most of our packs usually require a signature at delivery although currently this ,ay not be required
  • CHECK YOUR E-MAIL & PHONE NUMBER Please ensure you use a valid and current e-mail address when ordering, as you will receive all confirmation and reference numbers relating to your purchase by e-mail. 
  • Retain these details until your order has been delivered and checked, and please quote these in any correspondence to us regarding your order.  
  • Please use a monitored contact telephone number. This can assist in the event of any delivery problems. 
  • Your email and phone contacts will not be used for marketing unless you select to opt-in to this service.

International wholesale buyers and international delivery

  • This web site, its offers, delivery and tax settings are designed for UK wholesale customers. 
  • Buyers outside the UK should contact our trade and wholesale team for a bespoke quote to include delivery and the correct application of VAT. 
  • Export terms are universally Pro-Forma 100% payment by bank transfer in £ prior to the release of goods.